Thank you for your kind words!
We are extremely proud of the positive feedback we have received over the years from our clients for the quality veterinary medicine we have provided to our patients, as well as our strong commitment to our clients.
When I arrived at Wignall on Friday afternoon to drop off our dog, Penny, I was greeted by a few girls at the front desk. They were all very helpful and patient as Penny tried to wander away from me while I filled out paperwork. Penny is a recue dog that we adopted about a year prior to her stay at Wignall. She is a very timid dog and gets really nervous around lots of people and other animals. My main concerns for Penny were that she wouldn’t want to leave her crate and that she would refuse to eat or drink during her stay. When Kelsey came out to the office to take Penny back to the kennel I expressed my apprehensions and she assured me that they would contact me if they felt that she wasn’t eating or drinking enough.
While I was still a little uneasy about leaving Penny behind, I left feeling confident that if she was uncomfortable, we would be informed and I could come pick her up. Kelsey was not working on this particular weekend and truly went above and beyond her expectations as an employee at Wignall. She remained in contact with her coworkers and took time out of her weekend off to reach out to me and assure my family that Penny was doing well. Each time I received a message about Penny, I was excited to share it with my family as it put us all at ease. Kelsey even sent a couple of photos of Penny playing outside!
It is very obvious that Kelsey and the rest of the staff at Wignall are all truly committed to their jobs and to the animals they care for. It meant so much to our family to stay in touch with the people caring for Penny and to hear she was doing well. While we don’t travel often, I am more than confident that if we are ever in a situation where we need to board a pet again Wignall will be our first and only option. There was not a single negative aspect to our experience and I would absolutely recommend Wingall Animal Hospital with confidence.
Ozzy & Peanut agree!! 🙂
How did we do?